Business Email Compromise

What is BEC? Guide to Stopping Business Email Compromise

Complete guide to understanding and preventing Business Email Compromise (BEC) attacks. Learn how cybercriminals target businesses through sophisticated email fraud.

25 November 2024
12 min read
MA
MailArmor Team

Introduction

It is the most expensive cybercrime in the world, yet it involves no complex coding, no viruses, and no brute-force hacking. Business Email Compromise (BEC) is a financial assassin that uses your own trust against you. This guide explores exactly what is BEC, why it is decimating Indian SMBs, and the specific strategies you need to stop money from leaving your bank account.

Defining BEC: The "Non-Technical" Hack

Business Email Compromise (BEC) is a type of cybercrime where an attacker compromises legitimate business email accounts or uses spoofing techniques to conduct unauthorized transfers of funds.

Unlike ransomware, which announces itself with a locked screen and a demand note, BEC is silent. The attacker's goal is to blend in. They want you to believe you are talking to your CEO, your vendor, or your lawyer.

The Scary Statistic:

According to the FBI and Indian cyber cells, BEC causes 60x more financial loss than ransomware. While ransomware asks for a few lakhs to unlock data, a successful BEC attack can divert crores in a single wire transfer.

The Anatomy of a BEC Attack

To understand what is BEC, you must view it as a long-con, not a quick smash-and-grab.

Phase 1: Identification & Reconnaissance

The attacker doesn't strike blindly. They browse LinkedIn, your company website, and press releases. They identify:

  • Who authorizes payments (CFO, Finance Manager).
  • Who your vendors are.
  • When you usually pay (end of month, quarterly).

Phase 2: Grooming (The Setup)

The attacker may send "test" emails to see if you are in the office or to check your email signature. In sophisticated attacks, they may even compromise a vendor's email and watch the conversation threads for weeks without saying a word.

Phase 3: The Exchange

This is the critical moment. The attacker inserts themselves into a legitimate email thread.

The Pivot: "Hey, before you send that payment, our bank is auditing our current account. Please use the details attached for this invoice only."

Phase 4: The Transfer

The victim, believing they are helping a vendor or obeying a boss, authorizes the NEFT/RTGS or wire transfer.

5 Common Types of BEC Scams

BEC is a shapeshifter. It adapts to the victim's role.

1. The Bogus Invoice Scheme

The most common form hitting Indian manufacturing and export sectors. Attackers pretend to be suppliers requesting payment for a legitimate invoice but to a fraudulent account.

2. CEO Fraud

The attacker impersonates a high-level executive (CEO/MD). They email the finance team with an urgent request: "I am in a meeting and can't take calls. Wire ₹5 Lakhs to this vendor immediately for a confidential acquisition."

3. Account Compromise

This is the most dangerous version. An employee's actual email account is hacked (via phishing). The attacker uses this real account to request payments from customers. Since the email comes from a verified internal address, it bypasses almost all standard security filters.

4. Attorney Impersonation

Attackers pretend to be lawyers or legal representatives handling sensitive matters. The victims are pressured to act quickly to avoid "legal consequences."

5. Data Theft

Not all BEC is about immediate money. Some attacks aim to steal HR records or tax forms (W-2 or Form-16 data) to facilitate identity theft or future attacks.

BEC vs. Standard Phishing: The Difference

Many business owners confuse the two. Here is why BEC is harder to catch.

Feature Standard Phishing Business Email Compromise (BEC)
Goal Steal login credentials or infect devices. Steal money via wire transfer.
Volume Mass-market (thousands of emails). Highly targeted (one or two emails).
Payload Malicious links or attachments. No payload (text-only).
Detection Caught by Spam Filters/Antivirus. Bypasses Filters (looks like normal mail).
Sophistication Generic templates ("Dear Customer"). Hyper-personalized context.

Why Indian SMBs are the Primary Target

Global attackers have realized that Indian SMBs are the "sweet spot" for BEC.

  • Rapid Digital Adoption: Indian businesses have moved to digital payments faster than they have adopted security protocols.
  • Hierarchical Culture: In many Indian organizations, a junior employee is unlikely to question a direct order from a "Senior" or "Director," making CEO fraud highly effective.
  • Vendor Complexity: Manufacturing and export businesses deal with dozens of suppliers. Attackers know it is hard to track every bank account change manually.

Steps: How to Detect and Stop BEC

Since BEC often lacks malware, "detecting" it requires a mix of technology and process.

1. Implement API-Based AI Security

Standard email gateways fail here because they look for viruses. AI email security tools analyze behavior. They know that your vendor has never logged in from Russia before, or that the tone of the email is suspiciously urgent.

2. The "Verify Voice" Rule

Make this a company policy: Any request to change bank account details must be verified by a phone call. Call the vendor on a trusted number (not the one in the email) to confirm.

3. Use Multi-Factor Authentication (MFA)

MFA stops the "Account Compromise" version of BEC. Even if an attacker steals a password, they cannot login to the email account to launch attacks without the second factor.

4. Register Look-alike Domains

If your website is example.com, attackers might register examp1e.com. Proactively register these variations or use security tools that flag "cousin domains" immediately.

Frequently Asked Questions (FAQs)

Q1: Can my bank reverse a BEC wire transfer?

Rarely. Because the victim authorized the payment, banks often view it as a legitimate transaction. Speed is critical—if you catch it within hours, there is a small chance. After 24 hours, the money is usually gone.

Q2: Does cyber insurance cover BEC?

Not always. Many standard policies cover "hacks" but exclude "social engineering" where an employee voluntarily sends money. You must check your specific clauses.

Q3: How do attackers know who our vendors are?

They read your website's "Partners" page, follow your company on LinkedIn, or compromise a single email account and read through months of historical invoices.

Q4: Is BEC only via email?

No. It is evolving into "Deepfake" calls where AI mimics a voice. However, 90% of the paper trail and initial contact still happens via email.

Conclusion

What is BEC? It is the ultimate test of your organization's resilience. It proves that you can have the best firewalls in the world and still lose money if your email culture is weak.

BEC succeeds because it exploits trust. The solution is not to stop trusting your employees or partners, but to verify that trust with intelligent systems. In today's world, relying on human eyes to spot a fake invoice is a financial risk no Indian business can afford to take.

Stop The Fraud Before The Transfer

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